Terms of service

1. General

This website is operated by ICY Amsterdam, part of World Wide Wishes Limited. By visiting our site or making a purchase, you agree to these Terms of Service and related policies. If you do not agree, you may not use this website. We reserve the right to update these terms at any time.

2. Online Store Terms

You must be of legal age in your country to use our store. Our products may not be used for any illegal or unauthorized purpose. Any breach of these terms may result in the termination of services.

3. Products & Services

We aim to display all product details, prices, and images as accurately as possible. However, we cannot guarantee that colors or images on your device will always match the actual product. Prices and availability may change without notice, and we reserve the right to limit sales or quantities at our discretion.

4. Orders & Billing

When placing an order, you agree to provide accurate and complete information. We reserve the right to refuse, cancel, or limit any order, especially if it appears to be made by resellers or distributors. If your order is changed or canceled, we will notify you using the contact details provided.

5. Shipping & Delivery

All orders over $100 ship free with worldwide tracked delivery. Orders placed before 12 PM (GMT) on weekdays are usually dispatched the same day. Delivery times depend on your location. Customs checks or peak seasons may cause slight delays. Please see our Shipping Policy for full details.

6. Returns & Refunds

We want you to be fully satisfied with your purchase. ICY Amsterdam offers a 14-day return policy. Items must be unused and in original condition. Refunds are processed once items are received and inspected. For more details, please see our Refund Policy.

7. Privacy & Security

Your personal information is collected and processed in line with our Privacy Policy. Payment data is always encrypted during transfer for your security.

8. Liability

Our services and products are provided “as is” without warranties of any kind. ICY Amsterdam is not responsible for indirect or consequential damages, except where prohibited by law.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Hong Kong.

10. Contact Information

For questions about these Terms of Service, please contact us at info@icyamsterdam.com

Company Name: World Wide Wishes Limited
Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
Business Registration Number: 3335536